Where are Go-Geek's items shipped from ?
The items purchased on Go-Geek.Net are shipped from our warehouse in China.
Does Go-Geek ship to my country ?
We are happy to announce that we currently ship to over 200 countries and islands worldwide. If you happen to be located where we are unable to ship to, we will email you and process your refund.
How long does shipping take ?
As we ship worldwide, shipping time varies by location. Here are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
*This doesn’t include our 2-4 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us at firstname.lastname@example.org.
My tracking says “no information available at the moment”.
At Go-Geek, we work with several shipping companies. For some some of them, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at email@example.com.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. You will receive a tracking information for each package.
If you have any other questions, please contact us at firstname.lastname@example.org and we will do our best to help you out.